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IMPORTANT LEGAL NOTICES TO ALL USERS OF THIS SITE

The following terms of use apply to your use of this web-site. By using this web-site, you signify your agreement to the terms of use set forth below. These terms of use are additional to the terms of the customer agreements governing your account. We reserve the right to change these terms from time to time. Any revisions will be posted on this site. Please check this page periodically for changes. Your continuing use of this web-site signifies your agreement to these terms, as amended from time to time.

1.Status Financial Inc.

Status Financial Inc. is an Ontario corporation with its principal office in Etobicoke. Status Financial Inc. and its logo are registered trademarks of Status Financial Inc.

2. Applicable Agreements

All Status Financial Inc. products and services are subject to the terms of the applicable agreements governing their use.

3. Available Only Where Permitted by Law

The products and services of Status Financial are available only in those other jurisdictions where they may be legally offered. This communication does not constitute an offer or solicitation to anyone in any jurisdiction in which such an offer or solicitation is not authorized or to any person to whom it is unlawful to make such a solicitation. Status Financial service is generally available only in the Province of Ontario, Canada.

4. No Advice

The information provided on this web-site is not intended to constitute legal, accounting, financial, tax or securities advice. Many factors unknown to us may affect the applicability of any statement or comment that we make on our web-site to your particular circumstances. You should consult with us or your professional advisers before acting on any information that we have provided.

5. Disclaimer

Status Financial Inc. DOES NOT WARRANT THE ACCURACY. COMPLETENESS, QUALITY, ADEQUACY OR CONTENT OF ANY INFORMATION ON OUR WEB-SITE. SUCH INFORMATION IS PROVIDED &ldquoAS IS&rdquo
WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON?INFRINGEMENT. OUR WEB-SITE COULD INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. Some jurisdictions do not allow the exclusion of implied warranties, so the above may not apply to you. 

6. Confidentiality

Status Financial Inc. will not be responsible for any damages you may incur if you communicate confidential information to us over the internet, or if we communicate such information to you at your request.

7. Accuracy and Changes

The facts and information provided by Status Financial Inc. are believed to be accurate when placed on this web-site. The information on this site is subject to change without notice. Status Financial Inc. is not responsible in any way for any damages (direct, indirect, special or consequential), however resulting from your use of this site or the information on the site.

8. Hyperlinks

Status Financial Inc. makes no representations whatsoever about any other web-site which you may access through this site. When you access a non-Status Financial Inc. web-site, please understand that it is independent from Status Financial Inc., and that Status Financial Inc. has no control over the content on that web-site. In addition, a link to a non-Status Financial Inc

How we collect, use and disclose personal information

Privacy Policy

We ask you for only the information we need

We collect only the information we need for the purposes we have identified to you.

Our files are kept for the purpose of providing and servicing financial and insurance products and services that we believe are right for you, over your lifetime.

We will not sell your personal information.

Why we need the information

Generally, we need to collect personal information to:

  • understand your needs,
  • determine your eligibility,
  • continue to offer you the full range of products and services that we believe meet your changing needs and to service such products and services,
  • meet regulatory or contractual requirements and implement risk management programs and procedures relating to the services and products provided to you.

We will make sure you understand why we need the information by using clear, understandable language.

We will obtain your permission

We collect, use or disclose your personal information with your permission.

Your permission may be expressed in writing or be implied and you may give it to us verbally, electronically, or through your authorized representative.

You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.

Before we make information available to third parties, other than an agent or service provider who needs it, we will tell you at the time we obtain your consent or before we make the information available, who those persons or organizations are, the kind of information we want to share with them and why.

We will limit how long we keep information

We will keep your personal information as long as it is necessary, including updating the product or service or as required by law.

When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to the information during the process.

We will protect your personal information

We are responsible for your information

We are responsible for all personal information in our possession, including information transferred to a third-party service provider or agent, so that we can provide you with a product or service. In some instances our employees, service providers, agents,any of their service providers, may be located in jurisdictions outside Canada, and your personal information may be subject to the laws of those foreign jurisdictions.  All such persons, whether or not they are located in Canada, are required to protect the confidentiality of your personal information in a manner that is consistent with our privacy policy and practices.

How we protect information

Access to your personal information is restricted to those of Status Financial's employees, agents and authorized service providers who need it to do their jobs.

We have developed and are continuing to enhance security procedures to safeguard and protect personal information against loss, theft, unauthorized disclosure, copying, and unauthorized use or modification. We will maintain appropriate safeguards and security procedures that reflect the types of documents, including electronic or paper records, organizational measures including security clearances and limiting access on a "need-to-know" basis, and technological measures such as the use of passwords and encryption. While we endeavour to protect all information, the most sensitive information, such as medical information, receives the highest level of protection.

Your right to access your personal information

Your rights

You have the right to ask whether we hold any personal information about you and to see that information, as provided by law. Where we have obtained medical information about you from a third-party, we will release this information only through your physician.

You also have the right to know:

  • how we collected your personal information,
  • how we are using it, and
  • to whom it may have been disclosed.

How to request an update or correction

If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it.

If you show that your personal information is inaccurate or incomplete, we will make the necessary changes.

If you feel we have not dealt with your request to your satisfaction, you can follow our complaint resolution procedures.

How to register complaints

You may register a privacy-related complaint by contacting StatusFinancial's Canadian Privacy Officer. We will explain Status Financial's Canadian complaint procedure to you and investigate all complaints. If a complaint is justified, we will take all appropriate steps to set the situation right, including changing our policies and practices if necessary. We will also let you know what other complaint procedures may be available to you.

For more information

For more information, please contact Status Financial's Privacy Officer in Canada at (416) 777-0050